Since we are a discounter and sell at rock bottom prices, we CANNOT
accept returns on any opened merchandise. All un-opened merchandise can
be returned within 30 days for a full refund.
If you have already opened or partially used a product that you
received from us, we can give you a merchandise credit depending upon the
policy of the manufacturer.
Customer is responsible
for all shipping charges on returns.
All returns are subject to a 20%
restocking fee.
No returns on special orders.
All of our products are stored in a climate-controlled store. We do our very best to package and quickly ship your order so that you receive your items in good condition.
Please be aware that we
are not
responsible for melted/damaged
bars due to hot weather or warm UPS/Fed-Ex/USPS/Customs Agency's distribution
facilities.
WE DO NOT TAKE ANY MELTED PRODUCTS BACK.
Simply go to our "Contact Us" page and let us
know your issue.